FULL EMPLOYMENT CONTRACT
WORK 100% FROM HOME
FLEXIBLE GUARANTEED HOURS

We're hiring - apply now!

We help leading UK brands — such as Allianz, Bupa and Photobox — provide brilliant customer service.

We’re different because our customer service advisors work from home. We think it’s a better way.

Our multi-award winning service team is over 500 strong and whether it’s a call, email, webchat, text or even a social media post, they’re always ready to help — 24 x 7 x 365.

All our team have full employment contracts that give some flexibility as to when they work and guaranteed hours — because we think that’s only fair. There are definitely no one-sided Zero-Hour contracts or Self-Employment rules that’ll make your life more complicated than it needs to be.

We work for forward thinking businesses in all sectors from healthcare to retail and insurance. We're also ISO accredited and approved by the Financial Conduct Authority to provide financial services.

Find out more below or apply now — we’d love to hear from you.

What you get

Full employment contract

With all the benefits such as holidays, sick pay and more job security. No one-sided Zero-Hour contracts or complicated Self-Employment!

Flexible hours

No more 9 to 5! Choose the work hours that’ll best help you to make time for the other things in your life.

no commuting icon

No commuting

Work 100% from home and say ‘goodbye’ to expensive, stressful and time-consuming commuting (not to mention costly lunches). Hurrah!

Great brands

From leading insurance and healthcare companies to innovative online retailers, there’s something to suit everyone.

What you need

APTITUDE & ATTITUDE

We’re all about brilliant customer service, so if you enjoy helping people you’re in the right place. Self-motivation, discipline and reliability are also a must. As are independence, self-reliance and a willingness to learn as well as keep improving.

SKILLS & EXPERIENCE

To help customers, you’ll need good spoken and written communication skills. You’ll also use your phone and computer every day, so a working knowledge of IT hardware and software is necessary. Previous contact centre experience is a plus.

WORKING HOURS

Once agreed, your hours (20 p/w is the min) will be guaranteed and annualised – i.e. you may work more some weeks than others). You choose when you want to work subject to rules and clients’ requirements. Occasionally, we may need you to change the hours you’ve chosen.

WORKPLACE AND IT

You’ll need a quiet and secluded room (where you won’t get interrupted), desk and chair. You need to provide your own Windows PC (sorry, no laptops), corded phone with a headset and phone line with good broadband (no WiFi). Don’t worry, we’ll check your IT.

Vacancies

Right now we’re looking for people who want to join our team and work for some great brands from healthcare to retail and insurance.

Shifts are spread across a seven day working week between 07:00 and 23:00 — some evening and weekend work is a must.

As well as permanent roles with Bupa, we also have temporary positions working with Photobox to support their busy Christmas period.

Whether you’re looking for a permanent home-based role, or something temporary to get a little extra income for Christmas, we’ve got something for you.

Although our vacancies have different skills requirements, the application process is the same.

If there’s a particular vacancy you’re interested in, you can let us know on your online application form. We’ll also let you know which role we think would suit you best too.

We're hiring - apply now

Any questions?

Have a look at our FAQs

Webchat with one of our team

email us careers@sensee.co.uk