RELEASE THE POTENTIAL
OF HOMEWORKING

WHAT WE DO

We help leading UK brands — including Bupa, Photobox and Allianz — improve their business performance, provide brilliant customer service and create accessible careers.

We’re different because we think working from home is a better way.

It means the best people can be employed, no matter where they live. And, less time as well as energy is wasted commuting.

Homeworkers also enjoy flexible hours easy — so they‘ll be there just when your customers need you most. And, homeworking’s accessible as everyone has somewhere to work that’s right for them.

Most of all, working from home just makes people happier. And because they’re happier, your customers will be too.

SOLVING KEY CUSTOMER SERVICE PROBLEMS

SERVICE IMPROVEMENT

Home based advisors typically have more skills and are happier at work — improving service and metrics such as CSAT and NPS

SALES IMPROVEMENT

Happy and high skill advisors dramatically increase sales

COST REDUCTION

Flexible working makes it easy to match advisor supply with customer demand, making sure time is used efficiently and significantly reduce costs

VOLATILITY & FLEXIBILITY

Helping organisations deal with the increasing unpredictability of customer demand and need

DISASTER RECOVERY & BUSINESS CONTINUITY

Preventing business interruption that causes lost revenue, brand damage as well as non-compliance fines
More...

CORPORATE SOCIAL RESPONSIBILITY

Helping socially responsible brands increase Diversity, Accessibility and Sustainability

PROVEN BUSINESS BENEFITS

+18%

BETTER CSAT and NPS

-24%

LESS COST

16%

INCREASED SALES

-90%

LOWER CARBON FOOTPRINT